Terms & Conditions

T&C for using Astrologer.Click Platform (including app).

 

We Aadye VedTech LLP (Previously Para Digital Technologies), hereinafter referred to as AVLLP, AVT-LLP, Para Digital Technologies, Para Digital, PDT, Astrologer.click, Platform, Site, Website, Company, App, "us", "we" or "our", which also includes our affiliates (together with the Website, referred to as the “Services”). At Astrologer.Click, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By visiting our website/WAP site/applications you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access our website, WAP/mobile site, mobile applications or other Services from us.

Your use of the Service constitutes your acceptance of and agreement to all of the terms and conditions in these Terms of Use and the Privacy Policy and your representation that you are adult enough to use the services as per laws of the land.

Your use of the Service after such posting will constitute your acceptance of and agreement to such changes. Therefore, you should frequently review these Terms of Use and the Privacy Policy to see if there has been any update and changes incorporated.

This Terms of Use is subject to change at any time, effective upon posting on the Service.

Astrologer.Click is an aggregator platform for house hold services and enables the connection between individuals seeking to obtain services (“Astrologer.Click Customer”) and/or individuals seeking to provide services (“Astrologer.Click Service Provider”). Astrologer.Click Customer and Astrologer.Click Service Provider together are hereinafter referred to as “Users” and individually as “User”. Those certain services requested by the Astrologer.Click Customer, which are to be completed by the Astrologer.Click Service Provider, are hereinafter referred to as “Services”.

1. Collection of your Personal Information

Astrologer.Click has limited control over the quality, timing or legality of Services delivered by Astrologer.Click Service Provider. Astrologer.Click makes only a sincere attempt to provide best service and hence does not take full responsibility of suitability, reliability, timeliness, or accuracy of the Services requested and provided by Users. Although Astrologer.Click does perform background checks of Astrologer.Click Service Provider, Astrologer.Click cannot confirm that each User is who they claim to be. Astrologer.Click does not assume any responsibility for the accuracy or reliability of this information or any information on the Service.

NEITHER ASTROLOGER.CLICK NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. ASTROLOGER.CLICK AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.

2. Release

Astrologer.Click expressly disclaims any liability beyond service contract value that may arise between Users of its Service.

Astrologer.Click is only an aggregator of service providers. Though we take utmost care in collecting information and background check of service providers still we may have missed out any information unknowingly and/or Users have not have shared the correct and all information with Astrologer.Click. Hence if any dispute arises with one or more Users, you release Astrologer.Click (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

3. Links to Other Web Sites

Links (such as hyperlinks) from Astrologer.Click to other sites on the Web do not constitute as the endorsement by Astrologer.Click of those sites or their content. Such links are provided as an information service, for reference and convenience only. Astrologer.Click does not control any such sites and is not responsible for their content. The existence of links on the Service to such websites (including without limitation external websites that are framed by the Astrologer.Click Service as well as any advertisements displayed in connection therewith) does not mean that Astrologer.Click endorses any of the material on such websites, or has any association with their operators. It is your responsibility to evaluate the content and usefulness of the information obtained from other sites.

The use of any website controlled, owned or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by Astrologer.Click's Terms of Use or Privacy Policy. You access such third-party websites at your own risk. Astrologer.Click expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on the Service. You hereby agree to hold Astrologer.Click harmless from any liability that may result from the use of links that may appear on the Service.

4. Public Areas

The Service may contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities and/or other message or communication facilities (“Public Areas”) that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum. Without limitation, you may not:

  • Upload files that contain viruses, Trojan horses, corrupted files, or any other similar software that may damage the operation of another's computer.
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as, but not limited to, rights of privacy and publicity) of others.
  • Use the Service for any purpose which is in violation of local, state, national, or international law.
  • Publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful topic, name, material or information.
  • Upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any third party.
  • Advertise or offer to sell any goods or services for any commercial purpose on the Service which are not relevant to the services offered on the Service.
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters.
  • Impersonate another person or allow any other person or entity to use your identification to post or view comments.
  • Post the same note repeatedly (referred to as 'spamming'). Spamming is strictly prohibited.
  • Download any file posted by another User that a User knows, or reasonably should know, cannot be legally distributed through the Service.
  • Restrict or inhibit any other User from using and enjoying the Public Areas.
  • Imply or state that any statements you make are endorsed by Astrologer.Click, without the prior written consent of Astrologer.Click.
  • Use a robot, spider, manual and/or automatic processes or devices to data-mine, data-crawl, scrape or index Astrologer.Click in any manner.
  • Hack or interfere with Astrologer.Click, its servers or any connected networks.
  • Adapt, alter, license, sublicense or translate Astrologer.Click for your own personal or commercial use.
  • Remove or alter, visually or otherwise, any copyrights, trademarks or proprietary marks and rights owned by Astrologer.Click.
  • Upload content that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals.
  • Upload, write, chat or express any content that depicts, expresses, provides materials or access to materials that exploit people/user/expert/etc (legal FIR will be done if it is done esp. by/with a person under the age of 18) in an abusive, violent or sexual manner.

All submissions made to Public Areas will be public, and Astrologer.Click will not be responsible for the action of other Users with respect to any information or materials posted in Public Areas.

5. Account, Password and Security

You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or Astrologer.Click for accessing the Service. You are solely and fully responsible for all activities that occur under your password or account. Astrologer.Click has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact Astrologer.Click immediately.

6. Your Information

“Your Information” is defined as any information and materials you provide to Astrologer.Click or other Users in connection with your registration for and use of the Service, including without limitation that posted or transmitted for use in Public Areas. You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information. You hereby represent and warrant to Astrologer.Click that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party's copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g) will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for Astrologer.Click or cause Astrologer.Click to lose (in whole or in part) the services of its ISPs or other partners or suppliers.

Solely to enable Astrologer.Click to use Your Information, so we are not violating any rights you might have in that information, you hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in Your Information, in any media now known or not currently known.

7. DND Terms & Call Feature

Platform will call on your Registered Mobile Number only when you specifically demand so (like for availing any of our service over Call), irrespective of if your mobile number(s) are Registered under TRAI-DND.

By Agreeing to this Agreement you are providing full consent to Platform to Call on your Mobile Number, even if it is on TRAI-DND.

Platform uses 3rd Party Calling Service Provider(s) for providing you with your on demanded Service on Call, by Agreeing to this Agreement you are providing full consent to Platform's affiliated 3rd Party(ies) to Call on your Mobile Number, even if it is on TRAI-DND.

8. Billing and Payment Policy

Astrologer.Click Customers are obligated to pay for the Services, unless specifically notified otherwise. Astrologer.Click Customers can pay using Internet Banking and/or credit/debit cards (“Bank Account”) through Astrologer.Click’s payment gateway partners or could just pay the Astrologer.Click Service Provider in cash before the Service is completed. For all purchases and payments for reimbursement costs, fees or expenses associated with a Service, Astrologer.Click will charge your Bank Account according to the amount agreed upon between you and Astrologer.Click for the use of the Service Astrologer.Click retains the right, in its sole discretion, to place a hold on any payment for a completed Service transaction.

While Astrologer.Click will use commercially reasonable efforts to ensure the security of all banking and other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold Astrologer.Click harmless for any damages that may result therefrom. Astrologer.Click will use third party services to process banking information. For further information regarding that Services, please contact Astrologer.Click to request information about Astrologer.Click's internet banking and other cashless transaction providers.

You will be liable for all transaction taxes on the services provided under this Agreement (other than taxes based on Astrologer.Click's income).

9. Return and/or Refund Policy

We have a Clear No Return, No Refund Policy. But At Astrologer.Click''s sole discretion, refunds or credits may be granted in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by Astrologer.Click. No Refund in case of Errors made by any 3rd Party.

If you think your Case is Exceptional Please Report within 10 Days of Making Payment (or Purchases) to us to get Refund, any application after this period will Not be entertained.

Different Predictions from Different Expert Astrologers will Not be allowed a Refund, as all Expert work on Different Methods, But Within Principles of Astrology. Having Wrong Image or understanding of Astrological Science Shall be Corrected at Customers End and you Agree to have known about the Princliples, Functional Limitations, Background and working of Astrology before any Services Availed, if You dont Have understanding of Astrological Science, Please Leave Site/Platform/App immediately before using it.

Expert Hasnt Acknowledged the Order? Please wait for 24 Hours for Orders placed in 'Available' Mode of Experts and 72 Hours for Orders placed in 'Not-Available' Mode of Experts. If Not Answered within this Specified Time Limit, Do Contact Support Team, they will Transfer your Order to another Expert Astrologer. Please mention Refund if you need refund of these un-Acknowledged orders.

Expert Replying Late or Not Replying at all? Please wait for 24 Hours for Orders placed in 'Available' Mode of Experts and 72 Hours for Orders placed in 'Not-Available' Mode of Experts. If Not Answered within this Specified Time Limit, Do Contact Support Team, they will Transfer your Order to another Expert Astrologer.

10. Cancellation Policy

Once the Order is Placed and Payment Process is Completed, as per our Clear No Return, No Refund Policy, Cancellation is at your discretion and is available without any Return or Refund. But At Astrologer.Click''s sole discretion, correction to any technical errors in services made by Astrologer.Click a refund can be provided on return of the Non-Availed Service Orders and/or Any Material etc issue.

11. Termination and Suspension

Without limitation, Astrologer.Click may terminate or suspend your right to use the Service if you breach any term of this Agreement or any policy of Astrologer.Click posted on the Service from time to time, or if Astrologer.Click otherwise finds that you have engaged in inappropriate and/or offensive behavior. If Astrologer.Click terminates or suspends your right to use the Service for any of these reasons, you will not be entitled to any refund of unused balance in your account. In addition to terminating or suspending your account, Astrologer.Click reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Using Services without knowing How-tos, principles & working of Astrology and/or its Predictions methods, theories, boundaries OR Considering Astrology as Magic. Misinterpreting Astrology as Magic; Claiming or Expecting Magical OR out of Astrological Principles OR out of Boundaries Answers Replies. Before or after consuming Services will be considered as violation of use and will Result in immideate Blocking of access to any and all services.

So it is adviced to Please use the Platform or Services only and only if you know boundaries of Astrology or anyother service offered on platform.

Defaming Platform in any way will Result in Termination of serices and this Agreement.

Astrologer.Click may terminate or suspend your right to use the Service at anytime for any or no reason and termination will be effective immediately upon delivery of such notice. Even after your right to use the Service is terminated or suspended, this Agreement will remain enforceable against you.

You may terminate this Agreement at any time by ceasing all use of the Service. All sections which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement.

12. Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that users see or read on the Service is owned by Astrologer.Click or are used by permission. Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Astrologer.Click owns all Proprietary Material as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials as a Collective Work under the Intellectual Property Rights Act, as amended. The Proprietary Material protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service without Astrologer.Click's express prior written consent. Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of Astrologer.Click and/or the relevant right holder.

The service marks and trademarks of Astrologer.Click, including without limitation Astrologer.Click and the Astrologer.Click logo are service marks owned by Astrologer.Click. Any other trademarks, service marks, logos and/or trade names appearing on the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.

13. Modifications to the Service

Astrologer.Click reserves the right in its sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Service or any content or information on the Service with or without notice. Astrologer.Click will not be liable to any party for any modification or discontinuance of the Service.

14. Confidential Information

You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of Astrologer.Click and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorized employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify Astrologer.Click in writing of any circumstances which may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorized disclosure, transfer or use. You shall return all originals and any copies of any and all materials containing Confidential Information to Astrologer.Click upon termination of this Agreement for any reason whatsoever. The term “Confidential Information” shall mean any and all of Astrologer.Click's trade secrets, confidential and proprietary information and all other information and data of Astrologer.Click that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.

15. Disclaimer of Warranties

Astrologer.Click provides six (6) days warranty of services with limited liability of rework only. Whether the work falls in the scope of warranty is at the sole discretion of Astrologer.Click based on the outcome of inspection of Service provided.

NEITHER ASTROLOGER.CLICK NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE SERVICE IS FREE FROM VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS.

ASTROLOGER.CLICK AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS.

16. No Liability

YOU AGREE NOT TO HOLD ASTROLOGER.CLICK, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS LIABLE FOR ANY DAMAGE, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, “LIABILITIES”) THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENTTHAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY), ANY DISPUTE WITH ANY USER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY ASTROLOGER.CLICK OR ITS AFFILIATES OR LICENSORS AND ANY DESTRUCTION OF YOUR INFORMATION.

UNDER NO CIRCUMSTANCES WILL ASTROLOGER.CLICK ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES' AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME.

IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT ASTROLOGER.CLICK OR ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES' AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS IS LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO ASTROLOGER.CLICK DURING THE three (3) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE.

17. Indemnification

You hereby agree to indemnify, defend, and hold harmless Astrologer.Click, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including attorneys' fees and costs incurred, arising from your use or inability to use the Services.

18. Dispute Resolution and Governing Law

In case of any dispute between the Users and Astrologer.Click, the parties agree to resolve the matter amicably vide arbitration under the Indian Arbitration & Conciliation Act, 1996. The venue of the arbitration shall be NCT of Delhi, India. The language of the arbitration shall be English.

19. Special Promotions

Astrologer.Click may from time to time provide certain promotional opportunities to Astrologer.Click Customer All promotions will be run at the sole discretion of Astrologer.Click, and can be activated, modified or removed at anytime by Astrologer.Click without advance notification.

In the event that you are given a code by or on behalf of Astrologer.Click through which you may refer a friend to Astrologer.Click in exchange for a referral credit, you shall not use any online marketing or advertising to promote such code or to artificially increase the amount of credits awarded. By way of example, you may not post, or cause, request or permit a third party to post any such code on a coupon website, nor use any paid search marketing, online advertising, forum posting, newsgroup posting or bulk email to disseminate such code. You may only share such code with your personal friends and acquaintances for legitimate referral purposes, as determined by Astrologer.Click in its sole discretion. Without limiting Astrologer.Click's other rights and remedies, Astrologer.Click may terminate such code and/or your account for any breach of this Section.

20. No Agency

No independent contractor, agency, partnership, joint venture, employer-employee or franchiser- franchisee relationship is intended or created by this Agreement.

21. App Specific Terms 

a. Call App Specific Terms 

A Call Order/Session is a paid entity placed by user to avail astrological Consultation over Call, which is to be received on users Registered phone number, and is to be charged from users Astrologer.Click wallet on per second basis.

Duration of Call shall depend upon the amount present in Wallet of User and Expert Fee USer has Chosen to Receive Call From. Also User can End the Call from his registered mobile phone as and when he/she seems so. Wallet will be charged for used seconds only.

There might be a ±2 Second difference shown in your order call duation and call duration in your device, this is due to network lag and rounding milisecond to seconds. this 2 seconds are legitimate and cannot be refunded or compensated to in anyway.

By Registering and agreeing to these terms & Conditions user agrees to Receive Call from our and our 3rd party calling service providers' numbers irrespective of TRAI DND being Fully Active or have any other DND Status for their number.

As per the Guidelines and service policy uUser can ask unlimited number of Questions in Call Orders but only on the call and till the call lasts. Please Note that No extention of unanswered/left question on call is provided as it is charged upon per second basis. Legitimate/Genuine call Time required for live analysis of Kundli will be taken, no refund or reimbursment shall be provide for this time taken for analysis by expert as Reading a Chart is a Delicate and Complicated process. Apart from this We assure you that Our Expert will only Take Genuine time for analysis, we have strict Terms & Conditions in place for Experts on if he/she is unnecessarily inflating call time. If Expert Astrologer is Violating any of the terms, he can be suspended from providing services on our Platform.

Service Validity : Service Validy of Call orders are till the End of the Call.

If Call Fails to start due to any reason, User Wallet is not charged. And user can use Wallet Balance for Calls to any Other Expert also.

It is onus upto the User to make sure his Registered Mobile Number is in very Good Network Coverage Area AND User answers the phone Call when it rings. Any call Order on which the Expert has Started the Analysis, will not be refunded. We Ensure that our Experts are in Good Network Areas, we Test it before Connecting call with you. If Call Fails in-between due to any reason, User Wallet is charged only for those seconds used (±2 second as discussed above). And user can use remaining Wallet Balance for Calls to same or any Other Expert also.

b. Chat App Specific Terms 

A Chat Order/Session is a paid entity placed by user to discuss/chat on 1 topic of his choice for 1 Kundli (maximum 2 incase of marriage/divorce/love/progeny, no multiple relationship matching in 1 order) with 5-10 Major Questions on a defined topic. But clearing/supplementary questions on that particular topic can be there and should be answered.

As per the Guidelines and service policy User can ask 5-10 Major Questions on his Topic of Concern. For each Different Topic, User has to place afresh order with chosen Expert. Experts can Refuse answering on more than 1 topic as this will exceed the boundary of Service committed per order. Also if Expert Astrologer is Violating any of the terms, he can be suspended from providing services on our Platform.

Service Validity : Fresh Chat Order remain open and valid till 72 hours from time of placing the Order, you can clarify any & all doubts from Expert that arised on consultation topic suggestions given in Chat Order. After 72 hours of placing all Orders are Auto-Concluded and Chat cannot be proceeded with after that. In case of Transfered Orders Validity is 72 hours from Transfer datetime. We wont be able to Re-Open any Chat, and so would request all to please complete your queries on your Topic of Order under this Validity duration.

If Order is Placed for an Offline Astrologer, then Astrologer Expert will answer when he next Switches to Online mode. App/Company Doesnt Guarantee 24 hour reply in such cases. Also No Refund will be issued in these type of cases if Astrologer doesnt Reply, User Orders by his will and on preknown text of Expert is in Offline mode.

A Topic of discussion is Anything that is covered in single way of prediction like Ex:- Career, Marriage, Love, Relation, Financial, Education, Progeny etc

c. Terms for Both Apps and General Terms 

If a User is found to be violating the Policy or Terms or Guidelines or Found to be doing a misconduct, bad behaviour, using abusive/disturbing/non tolerable language his/her account will be suspended immediately without any warning or information, and he/she is not entitled to any Return or Refund of any kind. As their account is suspended he/she looses access to orders placed in past, we can provide these past orders Transcript in pdf form on written request (on our mail) of the same and written assurance that he/she will not create another account or will not indulge in any practice positive or negative related to any of out platforms.

If a Astrologer Expert is found to be violating the Policy or Terms or Guidelines or Found to be doing a misconduct, bad behaviour, using abusive/disturbing/non tolerable language his/her account will be suspended immediately without any warning or information, and he/she is not entitled to any Payout of any kind and any Pending Amount will be forfeited from that very moment. As their account is suspended he/she losses access to orders of past and rights to respond to those orders.

All the Analysis are based upon the Birth Details & Other Inputs, User is responsible for validity of these inputs, App and Expert are Not liable in case of Wrongfulness in these data, so strictly no Returns or Refunds or Re-analyse of chart in that very order will be provided. User have to go for New Order in Such Cases.

More app specific Terms can be obtained by mailing us on our mail id provided in contact us or end of this Document.

22. General Provisions

Astrologer.Click takes no responsibility for money paid to Astrologer.Click Service Provider without informing us. Astrologer.Click has no control over payments made in cash to Astrologer.Click Service Provider hence it is important that payments to be made directly to Astrologer.Click through online payment option as Astrologer.Click website or platform or apps.

Astrologer.Click strongly discourages any direct contact with our Astrologer.Click Service Provider or any session/chat/call/etc booked directly by the Astrologer.Click Customer with the Astrologer.Click Service Provider, as in such cases Astrologer.Click has no control on whatsoever situation or condition.

We discourage any tips or reward to any of our Astrologer.Click Service Provider however if any Astrologer.Click Customer is doing so is completely based on their own will and decision.

Astrologer.Click does not deal into any kind of material or spare parts. The Astrologer.Click Customer should buy the materials required, for carrying out the Services, on their own.

Astrologer.Click Service Provider is liable for any damage by him, in occurrence of any such event the Astrologer.Click Customer is requested first contact Astrologer.Click customer care and then may lodge a complaint against the Astrologer.Click Service Provider, if the solution is resolved amicably.

Astrologer.Click may decline to provide any service on National Holidays, Public Holidays, Government Holidays without any obligation to any customer or user.

Astrologer.Click Customers are requested to report/inform us immediately for any misconduct or unsatisfied behavior of any of our Astrologer.Click Service Provider so that Astrologer.Click can take action for improvement. However if the misconduct is falling in the category of breach of law then Astrologer.Click Customer may deal with that as per the applicable laws directly with the Astrologer.Click Service Provider and Astrologer.Click will not be responsible in such case.

Also, in case any criminal act is committed by the Astrologer.Click Service Provider while providing Services, the Astrologer.Click Customer, at its own will can take direct action under the laws of country and also keep us informed on full details of the same. Astrologer.Click will not be party to any such action.

23. Promotion Cashback/Rewards/Bonus

Read Astrologer.Click's Specific Terms & Conditions for this here on Cashback Terms & Conditions.

Changes to this Agreement and the Service

Astrologer.Click reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement or delete any of the terms and conditions of this Agreement (including the Privacy Policy and FAQs) at any time, effective with or without prior notice. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must terminate, and immediately stop using, the Service. Your continued use of the Service following any revision to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes. Astrologer.Click may change, modify, suspend, or discontinue any aspect of the Service at any time. Astrologer.Click may also impose limits on certain features or restrict your access to parts or all of the Service without notice or liability.

I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF USE AND THE ASTROLOGER.CLICK PRIVACY POLICY AND AGREE THAT MY USE OF THE SERVICE IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Note: Our Terms & conditions of use may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the terms periodically. This Terms & conditions of use shall apply uniformly to all of our services, desktop website, mobile WAP site & mobile applications.